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CSC opens 'Government Express at the Mall' in Iloilo

ILOILO CITY — Various government offices with frontline services have gathered in one venue as part of the 'Government Express at the Mall' facilitated by the Civil Service Commission (CSC).
"Of course, aside from the opportunity to transact business, this is declaring to all that we have a government that would attend to their needs," said CSC Director IV Rodolfo Encajonado during Wednesday afternoon's interview after the opening of the Government Express at the Mall and Anti-Red Tape Act (ARTA) exhibit at the SM City here.
Encajonado said that participants are agencies that usually have long queue of people doing transactions and those that are most complained of.
Meanwhile, he said the delivery of government services has improved a lot since the implementation of the ARTA while the way people view government service has also changed.
He cited for instance the Social Security System (SSS), which has migrated into a bigger location and even made available services in the mall. Before it used to have a small office and the queue of transacting public is long.
The Philippine Statistics Authority (PSA) did not only improve its services but also its office and facilities. "It redounded to the benefit of the officials and employees as well," he added.
The challenge now is how to meet the "increased expectation" of the public, he said.
"They now know their rights so they claim for their rights and therefore agencies have also to improve not only their service but also their facilities," he added.
The government express at the mall and ARTA exhibit is part of the activities in line with the founding anniversary of the CSC.
The CSC on Thursday also honored 11 regional winners in the 2017 Search for Outstanding Government Workers under the Honor Awards Program (HAP). HAP has three categories namely Presidential Lingkod Bayan Awad, Pag Asa Award ang Dangal ng Bayan Award.
The regional winners for the Presidential Lingkod Bayan area Lucia L. Lastimoza, Proffesor II of the West Visayas State University and Ma. Lina P. Sanogal, department head at the provincial government of Negros Occidental.
The Dangal ng Bayan awardees are Delia B. Cornel, Master Teacher I at the DepEd Division of Bago City; Jose Kenedy P. Marcial, Administrative Aide IV at Altavas, Aklan LGU; Rosalina M. Lorque, Social Welfare Officer II of the Department of Social Welfare and Development (DSWD)\ Region 6 and Vilma G. Limates, Chief Administrative Administrative Officer of the Department of Environment and Natural Resources (DENR) in Guimaras.
The CSC Pag-Asa awardees are Lynette D. Aggabao, Head Teacher I at DepEd Division of Capiz; DepEd Division of La Carlota City Education Program Specialist II Corazon P. Aloro; DepEd Division of Negros Occidental Principal III Marilyn N. Galvez, Kalibo, Aklan municipal government department head Eleanor R. Isada and DepEd – Guimaras district supervisor Leydee F. Sideño.
The winners will receive certificates of appreciation.
Meantime of the 11 regional winners, Sanogal, Lastimoza and Aloro have made it as national semi-finalists in their respective categories. (PNA)
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Last Modified: 2017-Sep-19 23.31.24 UTC+0800